Privacy Policy

Last updated: September 13, 2026

This Privacy Policy explains how Puddlebees (“Puddlebees,” “we,” “us,” or “our”) collects, uses, and protects the personal information of visitors and customers (“you”) of puddlebees.com (the “Site”). By using the Site, you agree to the collection and use of information in accordance with this policy.

1. Information We Collect

Information you provide to us:

• Name, email address, phone number, and shipping/billing address when you place an order, create an account, or contact us
• Payment information, processed securely by our third-party payment processor(s) Stripe — we do not store full payment card numbers on our servers
• Information you submit through contact forms, reviews, or customer support requests

Information collected automatically:

• IP address, browser type, device information, and pages visited, collected through cookies and similar technologies (see our Cookie Policy)
• Purchase history and browsing behavior on the Site, used to improve your shopping experience

2. How We Use Your Information

We use the information we collect to:

• Process and fulfill your orders, including shipping and customer service
• Communicate with you about your orders, account, or inquiries
• Send marketing communications, where you have opted in (you can unsubscribe at any time)
• Improve our Site, products, and customer experience
• Detect and prevent fraud, and comply with legal obligations

3. Sharing Your Information

We do not sell your personal information. We may share your information with:

• Service providers who help us operate our business, such as payment processors, shipping carriers USPS, email marketing platforms Klaviyo, and website analytics providers Google Analytics
• Legal authorities, when required by law or to protect our rights, property, or safety
• Business transfers, in the event of a merger, acquisition, or sale of assets

4. International Orders

Because we ship internationally, your personal information may be transferred to, stored, and processed in countries other than your own, including the United States, where our servers and service providers are located. By placing an international order, you consent to this transfer.

5. Cookies

We use cookies and similar tracking technologies to operate and improve the Site. For details on the types of cookies we use and how to manage your preferences, please see our Cookie Policy.

6. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes described in this policy, including to comply with legal, accounting, or reporting requirements.

7. Your Privacy Rights

If you are in the European Economic Area (EEA) or UK, you have the right to:

• Access, correct, or delete your personal data
• Restrict or object to our processing of your data
• Request a copy of your data in a portable format
• Lodge a complaint with your local data protection authority

If you are a California resident, under the CCPA/CPRA you have the right to:

• Know what personal information we have collected about you
• Request deletion of your personal information
• Opt out of the sale or sharing of your personal information (we do not sell personal information)
• Not be discriminated against for exercising your privacy rights

To exercise any of these rights, contact us at info@puddlebees.com.

8. Children’s Privacy

Our Site and products are intended for parents and caregivers shopping for children — the Site itself is not directed at children, and we do not knowingly collect personal information from anyone under the age of 13. If we learn we have inadvertently collected information from a child under 13, we will delete it promptly.

9. Data Security

We use reasonable administrative, technical, and physical safeguards to protect your personal information. However, no method of transmission or storage is 100% secure, and we cannot guarantee absolute security.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated “Last updated” date. We encourage you to review this policy periodically.

11. Contact Us

If you have questions about this Privacy Policy, please contact us at:

Puddlebees 2968 Elmodel Hwy, Newton, GA 39870 info@puddlebees.com